The fastest way by far to get Technical Support is to submit a ticket online. You can do so here or by selecting Technical Support on the top of any page of our website. An account is helpful but not required - this way, your ticket will go automatically in the queue for priority sequence by our Technical Support Team. Please note you will need your valid SMA number to proceed.
Download Polyworks by clicking here (Note: Account required)
YES! We find if you work in a company with a strong IT presence, it is a good idea to alert them before the install so they can be on standby to assist. For specific scenarios - please contact Technical Support.
The PWD Update File has been sent to the primary contact for the Customer.
Transfers are via Dropbox: