We are seeking an Inside Sales Specialist to help grow and optimizes sales revenue by creating and fostering relationships with new and existing customers. Our products include Renishaw Probes and accessories, Hexagon Absolute (ROMER) Portable Arms, new and used coordinate measuring machines and optical multi-sensing devices.
Responsibilities
Fielding customer inquiries via phone and email
Contact customers and prospects via phone and email to inquire about their metrology needs
Gather information to support outside sales
Contact OEMs for quotation and delivery for parts
Prepare and follow-up on customer quotations
Process purchase orders
Manage Renishaw Repair by Exchange items
First line of response for inquiries through CRM Software
Lead qualification for inquiries from CRM Software
Accurately enter customer information into CRM Software and plan for next steps based on lead qualification
Occasional support to our shipping and receiving department
Frequent review of public bid websites for sales opportunities
Qualifications and Skills
Proficient with the Microsoft Office suite of programs
Related experience in a customer service setting
Ability to work independently
Excellent communications skills; verbal and written
